TERMS AND CONDITION
Welcome to our website and thank you for choosing to shop with us. In order to ensure a smooth and pleasant shopping experience, we have established the following terms and conditions. By using our website and purchasing products from us, you agree to the terms and conditions set forth below.
1. Product Descriptions and Prices
We make every effort to ensure that the products listed on our website are accurately described and priced. However, we cannot guarantee that the descriptions and prices are always accurate or complete. We reserve the right to correct any errors or omissions, and to update prices and product information at any time without prior notice.
2. Payment and Shipping
We accept various forms of payment including credit cards, debit cards, and PayPal. Shipping fees and taxes are calculated at checkout and are the responsibility of the customer. We make every effort to ensure that products are shipped in a timely manner and arrive in good condition. However, we cannot be held responsible for delays or damage caused by shipping carriers.
3. Returns and Exchanges
We understand that sometimes products need to be returned or exchanged. If for any reason you are not satisfied with your purchase, you may return it to us within 14 days of receipt for a refund or exchange. The following conditions must be met:
The product must be unused, unworn, unwashed, and without any flaws.
Fashion products can be tried on to see if they fit and will still be considered unworn.
The product must include the original tags, user manual, warranty cards, freebies, and accessories.
The product must be returned in the original and undamaged manufacturer packaging / box.
If the product was delivered in a second layer of Brands Valley packaging, it must be returned in the same condition with the return shipping label attached.
Do not put tape or stickers on the manufacturer’s box.
It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in the process of your return.
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. We also reserve the right to refuse returns or exchanges if the product does not meet the above conditions or if the return is made after the 14-day period.
4. Intellectual Property Rights
All content on our website, including text, images, graphics, logos, and software, is the property of our company and is protected by copyright laws. You may not use or reproduce any content on our website without our prior written consent.
5. Limitation of Liability
We make every effort to ensure that our products are of high quality and free from defects. However, we cannot guarantee that products will be free from defects or that the use of our products will be uninterrupted or error-free. In no event shall we be liable for any damages, including but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising out of or in connection with the use of our products or website.
6. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes to these terms and conditions will be posted on our website. By continuing to use our website and purchase products from us, you agree to the modified terms and conditions.
We hope that you find these terms and conditions to be clear and reasonable. If you have any questions or concerns, please do not hesitate to contact us.